Privacy Policy

WPDesigns ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wpdesigns.co.uk and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1Information We Collect

We may collect and process the following data about you:

Personal identification information (name, email address, phone number) when you fill in forms on our site or contact us
Technical data including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage data including information about how you use our website and services
Marketing and communications preferences
Any information you provide when reporting a problem with our site or requesting support

2How We Use Your Information

We use information held about you in the following ways:

To provide and maintain our services, including responding to your enquiries and fulfilling your requests
To notify you about changes to our services
To improve our website and services through analytics and user feedback
To send you marketing communications where you have opted in to receive them
To comply with legal obligations and protect our rights

3Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data on the following legal bases:

Consent: Where you have given us clear consent to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests
Legal obligation: Where processing is necessary to comply with a legal obligation

4Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

5Analytics

We use Google Analytics (Measurement ID: G-XTP9GNVSCT), a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to this site.

Google Analytics uses cookies (including _ga and _ga_XTP9GNVSCT) to collect this information. The data collected is used in aggregate form to analyse website usage and improve our content. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy, available at https://policies.google.com/privacy.

You can opt out of Google Analytics tracking by declining analytics cookies in our cookie consent banner, or by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

6Data Sharing and Third Parties

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as analytics providers and email service providers. These include Google LLC (Google Analytics). We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

7Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8Your Rights

Under data protection law, you have rights including:

The right to access — you have the right to request copies of your personal data
The right to rectification — you have the right to request that we correct any information you believe is inaccurate
The right to erasure — you have the right to request that we erase your personal data, under certain conditions
The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions
The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions
The right to data portability — you have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions

9Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We use SSL encryption on our website and limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.