Support

Frequently Asked Questions

Everything you need to know about our web design, SEO, and digital marketing services for adventure businesses.

Web Design & Development

Most websites take between 4 to 8 weeks from initial briefing to launch, depending on complexity. A simple brochure site may be ready in 3-4 weeks, while a larger site with booking integrations and custom features could take 8-12 weeks. We provide a detailed timeline in our proposal.

We primarily build on Webstudio and WordPress, choosing the best platform for each project. Webstudio offers exceptional performance and modern design capabilities, while WordPress provides flexibility for content-heavy sites. We also develop custom web applications for more complex requirements.

Yes, we offer managed hosting as part of our maintenance packages. Our hosting is optimised for performance with SSL certificates, daily backups, and 99.9% uptime. We can also work with your existing hosting provider if preferred.

Absolutely. We regularly redesign existing websites for adventure businesses looking to modernise their online presence. We can migrate your content, improve your design, and enhance performance while preserving your SEO rankings.

Every website we build is fully responsive and optimised for all devices — mobile phones, tablets, and desktops. We test across multiple browsers and screen sizes to ensure a consistent experience for all visitors.

Pricing & Payments

Our Starter package begins at £997 for a professional 5-page website. Growth packages start at £2,497 for larger sites with advanced features, and Premium packages from £4,997 include custom functionality and ongoing support. Visit our pricing page for detailed breakdowns.

Yes, we require a 50% non-refundable deposit before work begins. The remaining 50% is due upon project completion, before the final launch. For larger projects, we can arrange milestone-based payment schedules.

For projects over £2,000, we can discuss flexible payment arrangements. Contact us to discuss options that work for your budget.

Website hosting and maintenance are optional ongoing services. Our maintenance packages start from £49/month and include hosting, security updates, backups, and content changes. Without a maintenance package, you are responsible for your own hosting and updates.

SEO & Digital Marketing

SEO (Search Engine Optimisation) is the process of improving your website's visibility on Google and other search engines. For adventure businesses, good SEO means appearing when potential customers search for services like "ski school in Verbier" or "surf lessons Cornwall". It drives organic traffic without ongoing ad spend.

GEO is a newer discipline focused on getting your business recommended by AI assistants like ChatGPT, Google Gemini, and Perplexity. As more people use AI to plan trips and find activities, GEO ensures your business appears in AI-generated recommendations.

SEO is a long-term strategy. You can typically expect to see initial improvements within 3-6 months, with more significant results after 6-12 months. The timeline depends on your industry competition, current website authority, and the scope of optimisation work.

No reputable SEO provider can guarantee specific rankings, as search algorithms are controlled by Google and constantly evolving. What we do guarantee is following best practices, transparent reporting, and continuous improvement of your online visibility.

Adventure Industry Expertise

We understand the unique challenges of adventure businesses — seasonal demand, booking integrations, multi-language requirements, stunning visual storytelling, and the need to convey trust and safety. Our experience means we know what works for ski schools, surf camps, climbing gyms, and tour operators.

While our primary focus is adventure and outdoor businesses, we also work with electric vehicle brands and other businesses that align with our expertise. If you think we might be a good fit, we are happy to discuss your project.

Yes, we regularly integrate booking platforms such as Regiondo, Bokun, FareHarbor, and custom booking solutions. We can also build bespoke booking systems tailored to your specific requirements.

Absolutely. Many of our clients operate in international markets. We build websites with full multilingual support, ensuring your content reaches customers in their preferred language. We currently support English and French, with other languages available on request.

Process & Support

Our process follows four stages: Discovery (understanding your business and goals), Design (creating mockups and wireframes for approval), Development (building the website with all functionality), and Launch (testing, training, and going live). You are involved at every stage.

Yes, we provide a comprehensive handover session where we walk you through managing your website content. We also provide written documentation and video tutorials for common tasks. Ongoing support is available through our maintenance packages.

After launch, we offer ongoing maintenance packages to keep your site secure, updated, and performing well. We also provide SEO, GEO, and digital marketing services to help grow your online presence over time.

The easiest way to get started is to book a free discovery call. We will discuss your business, goals, and requirements, and provide a tailored proposal within a few days. There is no obligation, and the call typically takes 20-30 minutes.

Still Have Questions?

We are always happy to help. Get in touch and we will get back to you within 24 hours.

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